Mark Duffell Named CEO of iSolved HCM and Infinisource

18 March, 2020


Technology industry veteran brings significant operational experience and expertise building and growing profitable companies

Charlotte, NC

March 19, 2020 iSolved, the choice for human capital management (HCM) and workforce management solutions for small-to-medium sized business today announced thatMark Duffell has been named Chief Executive Officer, and will oversee iSolved HCM, theiSolved Network andInfinisource operations as the cloud company embarks on its next chapter of growth.

The future of work is combining significant automation, artificial intelligence (AI) including bots, personalization and even augmented reality as part of a new digital workforce that promises greater efficiency and productivity, freeing employees to focus on high-value tasks that leverage their creative skills. Simultaneously, our more connected world, while fostering greater collaboration and workplace flexibility is also raising questions about privacy, security, health and wellbeing as part of the overall employee experience.

Im honored to be able to help iSolveds customers and partners in managing, developing and empowering human talent in todays rapidly changing work environment, said Duffell. This is a business with its own impressive talent, and incredibly loyal customer and partner network thats more than ready to move to the next level of performance.

With Duffells appointment, former CEO Dave Dawson moves to the iSolved Board of Directors, where he will continue to support the company and its executive leadership. Im proud to have steered iSolved through a period of successful growth, but there remains enormous opportunity ahead, said Dawson. I am excited to turn the reins over to Mark, who is an ideal fit to drive the company to the next level, building on the momentum achieved over several years.

In 2019, according to Gartner Research , the HCM software market had another year of strong growth, driven by the need to optimize digital support of HR processes to improve employee experience and organizational agility. The global HCM market was valued at more than $16B in 2019 and is expected to exhibit an impressive CAGR of 11.7% from 2020 to 2027.

About iSolved

iSolved transforms the way you manage your most important asset your people. Our human capital management (HCM) and workforce technology brings together HR, payroll, time and attendance, and benefits enrollment all in one robust, easy-to-use platform. iSolved with Mojo energizes your culture and makes it easy for your teams to build connections and unleash innovation. More than 5 million employees and 145,000 employers use our tools every day to boost engagement, collaboration, performance and creativity. iSolved is delivered through elite regional payroll providers, who engage customers with a white-glove service a unique approach that provides access to cutting-edge cloud technology while retaining the local service relationship business prefers. For more information, visit

Media contact: Lina Tonk, vice president of marketing • 980-272-2453 •